Your service technician was very thorough and knowledgeable about solving my issues

- Patricia H

Nick does a GREAT job for us. We are glad you let him come back to take care of our home. Thanks, Mac and Virginia

- Mac M

Very reliable and friendly. Great customer service.

- Will B

always friendly and very thorough

- Kristen K

Since our regular 'Rick' whom we have had for years left the company the service has been unreliable and servicemen 'going thru the motions' in a quick manner going through our yard. The last two JS bug man (since Rick left) have engaged in the same irregular bad service practice of calling the day before telling us they will be at our home the next day and then NOT show up. Then usually 'out of the blue' either the following day (after the scheduled day) or 'whenever' they show up and do a quick spray. Rick (who left the company) called on a regular monthly basis and always showed up (unless he called because of an unforeseen emergerency) and spent time going through each section of the yard and most important communicating with us as to any new particular bug problems. Obviously he is a hard act to follow but the newest crop of your servicemen are not 'doing a service to your company'. My husband Don and I after the last guy (very nice, respectful and telling us once we ran into him at our house that he had a child emergency) not showing up when scheduled (last service visit) and showed up one day later (after the scheduled day and time) decided your service is no longer wanted or needed. I cannot believe the difference in servicing (or lack of)since Rick left. By the way we have no personal relationship with Rick and only knew him as our 'JS Service Man'. So unless we are given assurances by a JS Manager or whomever in charge we shall have to drop your service and retain a new company. At least with this feedback from a committed client, you are getting an idea what is really going on in the field with your people. Also the new service people while giving a time frame of when they will arrive, rarely are within that time frame. Certainly emergencies come up, but in the past we always received a tel call explaining that the time of service required changing. Right now we are experiencing sub par and unreliable service and that is NOT the JS Pest Control we have experienced for the last two years. Such a shame a good company changing standards so quickly because of one committed serious worker leaving the company. Rick loved to talk about bugs and share his vast knowledge of what it takes to resolve the constant Vegas vegetation problems-he was offbeat, but wow did he love the challenge of getting rid of pests. Again unless we can be assigned a regular committed service person, we shall be terminating our relationship with JS Pest Control. Thank You for allowing us to give you feedback. Your Customers Don and Dee N.

- Don & Dee N

If you provided Nick as the service person you would get a 10.Get them all servicing the client like him-excellent customer service and a person I can trust

- Joe K

OUR SERVICE MAN IS PROFESSIONAL BUT FRIENDLY.

- Earletta & John O

The main positive is that you do prevent pests. Whatever you use, it works. Your service people are professional and courteous, on time and thorough. Because of your successes, I do not mind the cost of your service. Thank you.

- Mike F

Always here when promised, and always professional.

- Susan Z

No more bugs and always here on time each month

- Eleanora J

Great personal service Jeff provides.

- Nat & Debra H

courteous personnel

- Central Self S

Friendly and on-time service! Quick to respond to unusual problems that pop up--like a nest of bees.

- Kathleen J

If we have any problems, all we have to do is let Jeff know. He is then right back to take care of them.

- Terri T

Roscoe is friendly, courteous and always on time.

- Renee C

Dependable-Courteous

- Robert L S

Very Happy with your overall services. Thanks

- D & L R

I appreciated my former service guy because he came early in the morning during the week that worked with our schedules so much better.

- Bonnie H

Our provider, Roscoe, has been coming to our home and office the same for many years and we appreciate his consistency and service. He is responsive and helpful when we find unwanted critters and we feel confident the pests are under control. Roscoe is exceptional!

- Ann & Mike K

Nick is always on time and calls the day before to remind me of service time.

- Lisa P

ALLWAYS ON TIME DOES A GREAT JOB

- Ann & Jim H

you call to remind of date and time frame and always ask if anything else you can do

- Charlene B

Very professional, knowledgeable, and caring to customers.

- Angela C

Had it for years and has always been a service to count on.

- Nick & Freda A

Consistent. No worries service. Nick is great!

- Chet C

The friendliness and efficient way your representative conducts his business. Always offers extra assistance.

- Carolyn B

J eff is on time an polite what he sprays works well

- Bert S

Always phones day before, comes on time and does the job very efficiently.

- Nancy S

On-time every time, and I receive a phone call or message from the technician the day before service. We were able to eliminate a constant ant problem after a few months of service, and we have kept them at bay ever since.

- Brian G

Jeff is my sprayer, he is very accomadating , curiturous and effecient. very satisfied.

- Pam T