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about JS Pest Control
JS Pest Control of Las Vegashas received 47 reviews, averaging 4.00 Stars:
Las Vegas, NV
Las Vegas, NV
Price could be better. The last service I used charged me $65 every three months and came to the house once for servicing during that time unless I had a problem with insects. You charge me that for two months. I left the last service company because my husband had an issue with their office, but I had no complaints at all about their service or the effectiveness of the service.
- Dave/Vicki W
Las Vegas, NV
Set appointments up at least a week before your bisit
- Mark R
Las Vegas, NV
Customer service; staff communications specifically customer requests. I tried to cancel one of my pest control service but it was still done. The staff's name is Chance and he told me he will take care of it but I got an email stating the service was done, and got charged service fee.
- Rhona M
Henderson, NV
i absolutely love the technician that comes to our home every month. Mark is extremely thorough and very pleasant. He is always smiling and genuinely happy to see us when he comes. However, I find that the office staff is much less desirable. They don't seem to communicate to each other and if an issue arises then I get several different answers. They also could benefit from a few customer service classes as well.
- Breana L
Las Vegas, NV
The person who services our home & property is awesome!! The office/billing/administrative service has declined significantly in the past 2 years. Based on actual service, I would recommend Jeff or Nick without hesitation. However, our account has been mishandled on several occasions. The only office person I trust to do business with is Isabelle. Changing customers' service reps is a stupid business decision that shows that the apparant new decision-makers know nothing about growing a business. It's far more lucrative to keep existing customers than drum up new trial ones. It's a real shame J.S. has changed how it does business! If it wasn't for Jeff's excellent service we would have switched to a different company.
- Bill & Suzie D
Las Vegas, NV
not much
- Cindy T
Las Vegas, NV
It would be better to know that my service would be the same day of the week every month, preferably Friday or Sat
- Sharon C
Las Vegas, NV
More effort by tech to complete full inside/outside treatment when parties are home, instead of spaying the front and driving off.
- Tim & Adrienna G
Las Vegas, NV
I am very satisfied with your service.
- Geraldine & Van F
Las Vegas, NV
I'm very happy with the service and customer service I get from Chance. I would refer you to someone if they asked me for a recommendation. Thanks.
- Amy N
Las Vegas, NV
Go back to the old way of billing. I greatly dislike having my invoice emailed to me
- Joanne K
Las Vegas, NV
I think that during peak seasons they are so busy they cant always do second visits to address problems. However, in all of they years I have been a customer, this has happened only on e.
- Liz & Joe G
Las Vegas, NV
If you provided Nick as the service person you would get a 10.Get them all servicing the client like him-excellent customer service and a person I can trust
- Joe K
Las Vegas, NV
I appreciated my former service guy because he came early in the morning during the week that worked with our schedules so much better.
- Bonnie H
Las Vegas, NV
My first spray was for an empty house but the exterminator sprayed door jams and sparingly around the house saying he did not want to spray too much. The whole reason for him to spray an empty house was to saturate the house before we moved in to insure there was no bugs or problems inside or outside.
- Linda H
Las Vegas, NV
The treatment lasted about two days, then whatever the bugs that are biting us and leaving welts are back. I have seen two cock roaches and that usually means more. I do not know if the treatment did not take or not or it is going to take a few more treatments to get rid of these pests. I can tell you that we do need relief from these bus though. thank you
- Doreen & Mike R
(702) 660-6555
(702) 660-6555(702) 997-8565
(702) 997-8565(702) 802-0600
(702) 802-0600(702) 706-0552
(702) 706-0552(702) 802-0600
(702) 802-0600(702) 706-0552
(702) 706-0552(702) 997-8565
(702) 997-8565(888) 351-5406
(888) 351-5406
Previously I had a set time, but now I have a 2 hour window. Which means I have to sit around and wait if I want my inside done. If I'm only having the outside done it doesn't really matter because I don't need to be home.
- Lorie P